On January 24, Huawei Service announced that this year’s “Spring Festival Never Closes” event will be launched on January 28, 2025 (New Year’s Eve), and will last until February 4, 2025 (the seventh day of the first lunar month). During this period, Huawei service stores and retail stores in Beijing, and more than 1,500 Huawei service stores and more than 20,000 Huawei retail stores across the country will be open during the Spring Festival.
The Spring Festival has always been a warm time for family reunion, but at this happy reunion moment, many users are always disrupted by sudden situations. Those electronic devices that are inseparable from us on weekdays “drop the chain” at the critical moment and malfunction without warning. Messages cannot be sent, photos cannot be taken, and video calls cannot be connected. All kinds of inconveniences have come one after another, greatly affecting the mood of the festival and greatly reducing the joy of reunion. Since 2019, Huawei Service has carried out the “Spring Festival Never Closes” event for 7 consecutive years, solving problems for users during the Spring Festival and caring for the moments of reunion.
In addition, the Spring Festival Open-Close event offers two convenient repair channels. During the Spring Festival event, if users encounter equipment failure and cannot go to the store for other reasons, they can choose to send the repair service, and at the same time enjoy the intimate rights of free logistics in both directions; users can also choose door-to-door repair and installation services, and professional engineers will bring repair tools to the door to ensure that equipment problems are solved efficiently in the shortest time, minimizing the impact of equipment failures on users’ Spring Festival life.
In addition to a full range of offline services, “Huawei Spring Festival Open-Close” also provides 7*24 hours of uninterrupted online customer service support. Just call 950800, and the professional customer service team will respond quickly. Whether it is a difficult equipment failure or service consultation, you can get accurate and efficient answers in the first time.
